Professional Process Blueprint
Optimise & refine your client process so you feel more in control and your clients feel taken care of. Welcome to the in-depth guide to the exact system I used to serve over 50+ clients, navigate tricky situations and establish myself as a professional creative.
We all want to be taken seriously as creative professionals. We all want to work with dreamy clients who “respect the process” and who pay us on time. If you master the client experience, you could have all of this AND MORE.
let me guess...
- You laugh at the memes about “nightmare” clients asking to make the logo bigger but you’re crying inside because you’re currently making the logo bigger…
- You thought running your own studio would mean freedom but instead you’re stuck in endless revision cycles working 7 days a week…
- You dream of taking on better projects and increasing your income but you’re not sure if you’ve got what it takes to charge more…
- You’re constantly giving in to your clients requests to shift the scope because you want to make them happy but now you’re on the road to burnout city…
Friend, it’s not because this life as a creative business owner isn’t for you - you just need a tad more self-confidence and better systems to master client management & become the pro you know you can be.
I’m pulling back the curtain on what it really takes to go from a freelancer charging minimal rates for your work to a trusted professional who can charge far more for an experience worth remembering.
It would be easy to tell you that to raise your prices you need to design great work. That’s the obvious part (and quite literally the bare minimum folks). The not so obvious part? The nitty gritty grey zones in between the creative work where it comes down to how well you can move through conflict, communicate and manage expectations.
Can you effortlessly navigate difficult conversations?
Do your clients trust you to lead them through the project?
Do you know how to hold your ground professionally?